We have known the sweet taste since birth, among others, because mother's milk contains milk sugar — lactose. No wonder that sweets are so attractive and willingly used in the food industry, tempting consumers who love cookies and chocolates. However, it is worth remembering that excessive consumption of carbohydrates can harm health, which prompts the search for alternative sweetening substances. One of them is sorbitol, found in many fruits, enjoying growing industrial interest, acting as a sweetening substance, as well as a moisturizing, texturizing and softening agent. So what is sorbitol and what are its properties?

What is sorbitol and how is it obtained?
Sorbitol is a polyol, which is a type of sugar alcohol that is naturally found in many fruits (i.e. apples, pears, apricots, peaches, and in ripe rowan fruits). It is widely used in industry as a sweetening agent — it has about 60% of the sweetness of sucrose, but is less caloric. Sorbitol also has moisturizing properties which makes it a popular ingredient in food, cosmetics, and personal care products. In addition, due to its ability to retain moisture (so-called humectant), it is used as a texturizing and softening agent in various food products.
Polyols are often combined with other artificial sweeteners, because their sweetness is lower compared to natural sugars. Sorbitol, which can also be called D-glucitol or hexahydric alcohol, is a well-known representative of this group and bears the designation E420.
See: https://www.products.pcc.eu/en/products/composition/sorbitan-esters/
Properties of sorbitol — why is it so popular?
Sorbitol accounts for nearly half of the global use of polyols, and even 75% of this substance is used in non-food products. This means that sorbitol is widely used in products such as toothpaste, pharmaceuticals and cosmetics. Forecasts indicate that by the end of 2029, the value of the global polyalcohol market may reach US$ 3.16 billion , compared to US$ 1.987 billion in 2019, which indicates an increase in the popularity of polyols. This popularity should not surprise anyone — as a sugar alcohol, sorbitol is not metabolized by bacteria in the oral cavity in the same way as sucrose, which means that it does not contribute to the development of caries. In addition, it is an effective humectant, which means that it has the ability to bind water. It is therefore used in cosmetics, creams, balms and other care products to help maintain skin moisture.
The use of sorbitol in industry
For the production of sorbitol, specific chemical methods are used. The formation mechanism is based on the reduction of D-glucose and L-glucose. It can also be obtained from D-fructose, but its efficiency is significantly lower. Due to its unique properties, it is willingly used in several sectors — from the food industry, through pharmaceutical, to cosmetic.
Food industry
In a broad generalization, it can be considered to be used for food production, including light products, i.e. chewing gum, sweets and frozen desserts. Thanks to its hygroscopic properties, sorbitol prevents products from drying out and helps to maintain their texture and freshness, and as a texture stabilizer it is used in the production of marmalades and jellies, preventing sugar crystallization.
It can be found in such products as:
- fermented dairy products without flavorings and aromas, which have been heat treated after the fermentation process;
- fermented dairy products with flavorings or aromas, including those that have undergone heat treatment;
- processed cheese;
- ice cream with reduced calorie content or without sugar;
- dried fruits and vegetables;
- fruits and vegetables marinated in vinegar, oil or brine;
- jams, jellies and marmalades with reduced energy value or without sugar.
Pharmaceutical industry
In the pharmaceutical industry, sorbitol plays a key role as a filler and osmotically active ingredient in oral drugs and liquids formulations. It is used in tablets, syrups and toothpastes. It is also used before surgeries and examinations – mainly as a laxative (consuming it in amounts >30 g per day may result in diarrhea and nausea). Interestingly, it is also used for the production of vitamin C, as well as in oral care (i.e. in oral hygiene products).
Cosmetic industry
In the cosmetic industry, sorbitol is valued for its moisturizing properties, which is why it is commonly used in formulations of products such as creams, balms, and face masks. This popularity stems from its ability to attract water and retain it in the epidermis, which of course contributes to maintaining an adequate level of skin hydration.
Interestingly, sorbitol is classified in the International Nomenclature of Cosmetic Ingredients INCI). INCI is a naming system for ingredients used in cosmetic products worldwide, which enables uniform identification of substances regardless of the country or language.
Learn more: https://www.products.pcc.eu/en/inci-names/polysorbate-60/
Sorbitol and health — benefits and possible side effects
From a medical point of view, sorbitol has benefits as a sugar alternative — especially for people with diabetes, due to its lower glycemic index (GI 9) and low energy content (about 2.4-2.6 kcal/ g). In this way, the caloric content of sorbitol is about 30-35% lower than that of sucrose.
Sorbitol (E420) is approved by the US Food and Drug Administration (FDA) as a substance generally recognized as safe (GRAS). The identity of the component with very low toxicity has been confirmed in animal studies, where the lethal dose (LD50) was 15.9 g/kg body weight, which for an adult human means about 1 kg of sorbitol. Nevertheless, it can inhibit fructose absorption by converting into it and blocking the GLUT-5 transporter, which in sensitive individuals can lead to intestinal discomfort.
Currently, there is a lack of unambiguous research on contraindications to the use of sorbitol by pregnant women, but available publications suggest that polyols (consumed in moderation) are safe.
Alternatives to sorbitol — what is worth knowing?
- Xylitol — another sugar alcohol, which has similar properties to sorbitol, but is considered more beneficial for oral health (i.e. it does not cause caries). Xylitol also has a lower glycemic index than sorbitol and is not metabolized with the participation of insulin, which is why it is recommended for diabetics. It can be used for parenteral nutrition. Multiple studies also indicate that xylitol is a prebiotic — i.e. it supports the development of “good” bacterial flora.
- Erythritol — a sugar alcohol with the lowest energy value available on the market. It achieves about 80% of the sweetness of traditional sugar — i.e., it is assumed that for comparison of sweetness with sucrose, which has a base value of 1, the sweetness of erythritol is within range of 0.6 to 0.8. Studies indicate that it does not affect the growth and composition of the microflora, but may slightly enhance the production of short-chain fatty acids.
- Stevia — stevia leaf extract is a natural sweetener that contains no calories and has an exceptionally high level of sweetness without affecting blood glucose levels. It is oftenvused in products intended for diabetics.
- Maltitol — similar to sorbitol, which is often used as a sugar substitute in production of sweets, including chocolate. Maltitol has a sweetness similar to sucrose and a lower likelihood of causing a glycemic response than regular sugar.
- Silveira, M., & Jonas, R. (2002). The biotechnological production of sorbitol. Applied microbiology and biotechnology, 59, 400-408.
- Ciekańska, A., & Lesiów, T. (2020). Aspekty prawne związane ze stosowaniem substancji słodzących, w tym polioli. Engineering Sciences And Technologies, 2020(1(36), 27-56. doi: 10.15611/nit.2020.36.02